Jobs

JOB TITLE: Events & Programs Manager

EXEMPT: Yes DIVISION: Marketing & Events

LOCATION: 235 Montgomery Street, Suite 760, San Francisco, CA 94104

REPORTS TO: Director, Marketing & Events

About Us:

Founded in 1850 during the Gold Rush, the San Francisco Chamber of Commerce has long been at the forefront of fostering entrepreneurialism and economic growth. Concentrating on advocacy, business development, and economic development, we are dedicated to enhancing business success and economic vitality in the city. Serving around 1,000 partner businesses and over 200,000 employees from various industries in the Bay Area, our mission is to support and expand business opportunities in San Francisco. We organize numerous live and hybrid events annually, providing a dynamic platform for advocacy and advancing our commitment to a prosperous and vibrant San Francisco for everyone. Learn more at www.SFChamber.com.

Job Description:

Join the San Francisco Chamber of Commerce as the Events and Program Manager where you'll play a pivotal role in shaping how the organization presents events and special programs. This position demands a proactive, marketing, and results-oriented individual who excels in project management and client relations. You'll have the opportunity to make a significant impact by connecting businesses and communities through creative, engaging, and impactful events. This role will report to the Director, Marketing and Events and will be an individual contributor.

Key Responsibilities: 

• Event Strategy and Execution: Spearhead the planning and implementation of diverse events and programs, aligning them with the Chamber's goals. Oversee all aspects from conception to completion, including logistics, speaker engagement, and program design.
• Relationship Building and Collaboration: Cultivate strong relationships with key stakeholders, sponsors, and community leaders. Work closely with cross-functional teams to ensure cohesive event execution and member engagement.
• Innovation and Marketing: Bring innovative ideas to enhance events with fresh concepts and experiences. Stay updated with industry trends to maintain dynamic and competitive events and programs. Collaborate with the marketing team to develop impactful promotion strategies, utilizing various communication channels for maximum reach.
• Financial and Operational Management: Develop and manage event budgets for cost-effectiveness and ROI maximization. Negotiate with vendors for best terms, managing contracts and payments. Ensure smooth operational flow, addressing challenges proactively and leading the team towards successful event delivery.
• Performance Analysis and Improvement: Engage with members for feedback, tailoring events to their needs. Develop strategies to increase participation and satisfaction. Utilize metrics to assess event success and gather member feedback. Continuously refine and adapt strategies to enhance the quality and impact of Chamber initiatives.
• Adaptive Project Management: Proactively take on and efficiently manage new initiatives or projects as directed by leadership, adapting to evolving organizational needs and priorities.

Qualifications:

• A minimum of 5 years of experience in event management, preferably in a B2B context, with a strong focus on strategic program development and execution.
• Skilled in integrated marketing practices and adept at using CRM systems, with strong proficiency in Microsoft Office.
• Exceptional organizational skills, attention to detail, and ability to manage cross-functional projects.
• Detail-oriented, data-driven, and possessing financial literacy required for effective budget management.
• ·Must be able to work in fast-paced environment, multi-task and prioritize.
• Collaborative, with a proven track record of working effectively across different functions and markets.
• Strong written and verbal communication skills.
• Flexible, able to adapt to changing schedules and priorities, with the willingness to work flexible hours and travel for off-site meetings, as needed.

Core Competencies:

• Emotional Intelligence
• Courage
• Curiosity
• Organizational Advocate
• Results Driven
• Problem-Solving
• Creative Thinking
• Resource Management

Desired Characteristics and Qualities For All Employees:

• Embrace and love the dynamic city of San Francisco.
• Listen and communicate with compassion and curiosity.
• Demonstrate flexibility and receptiveness to change.
• Always maintain professional courtesy and behavior.

Working Environment:

This position is a hybrid role, combining both office and remote work. The current expectation is to be present at our San Francisco office three (3) days a week, although this may be subject to change. The physical requirements of this job include the capacity to work at a desk for prolonged periods, stand for over five hours, and walk several city blocks. There may also be an occasional need to lift objects up to thirty-five (35) pounds. Flexibility for occasional early morning or evening work is required, in line with job responsibilities. We are committed to inclusivity and will provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions.

Education and Experience:

Bachelor’s degree in Business, Marketing, Hospitality, Event Administration, or a related field.

5+ years of increasing responsibilities in event management.

Compensation:

Competitive salary range: $70,000 - $90,000 annually, commensurate with experience.

Comprehensive benefits package including medical, dental, vision, life insurance, 401(k) with employer matching, paid holidays, personal, vacation, and sick days.

JOB TITLE: Yes SF Program Manager

EXEMPT: Yes DIVISION: Public Policy

LOCATION: 235 Montgomery Street, Suite 760, San Francisco, CA 94104

REPORTS TO: Director, Community & Legislative Affairs

JOB TITLE: Manager, Business Development

EXEMPT: Yes DIVISION: Membership/Sales

LOCATION: 235 Montgomery Street, Suite 760, San Francisco, CA 94104

REPORTS TO: President and CEO

Summary

The Business Development Manager is responsible for all aspects of membership and revenue at the San Francisco Chamber of Commerce (SFCC), including recruitment of potential new members, membership retention, and sponsorship sales. Responsible for development of and operation within the approved department budget. Reports to the President/Chief Executive Officer. The duties include, but are not limited to, those described below:

Responsibilities

• Attain annual membership goals as defined in the annual budget and strategic plan as approved by the Board of Directors
• Responsible for recruitment of potential members
• Works with the Events Team in the activation and orientation of new members
• Create new revenue opportunities for the SFCC. Including coordinating with the Events Team in identifying and creating sponsorship opportunities
• Responsible for planning and coordinating member retention program and meeting monthly budget requirements
• Works with the Marketing Team to create sales and marketing tools for sales kit
• Works with Event Team to coordinate a variety of Chamber event functions and member functions. Specific ownership of all sales and prospecting programs ‐ i.e. Partner Orientation, Mix & Mingles,
• Assist with the preparation and oversight of the annual membership and sponsorship budgets
• Works closely with department board chair for presentations at monthly Board of Directors meetings, mid‐year retreats and annual planning conferences
• Additional roles and responsibilities may be added as the organization evolves and grows

Experience

• Minimum 5 years of sales and marketing experience
• Sales management experience
• Sales/revenue development experience within a non‐profit organization a plus

Skills

• Able to initiate and track multiple projects and meet frequent deadlines
• Leadership skills required to create and sustain good team cooperation and dynamics
• Able to read, interpret, summarize, and present complex issues to others
• Knowledge of Microsoft Word, Excel, PowerPoint and Outlook
• Ability to use current CRM to track data pertinent to membership acquisition and prospects.
• Effective public speaker
• Able to provide outstanding customer service

Education

BS or BA degree in business or marketing, or equivalent experience.

Compensation

Compensation commensurate with experience. The Chamber also provides a generous benefits package that includes medical, dental, vision, life insurance and 401(k) with employer matching (subject to annual Board of Directors’ approval). This position enjoys 11 paid holidays and two floating holidays per year, and up to 10 days paid vacation time on an accrual basis per year (increases after 3 years’ employment), and up to 12 days Sick time per year.